Bedrot Support

Bedrot: Bedtime Control is made by ProducerTrackr Labs. If something is not working, or you just want to tell us what you think, email support@producertrackr.com and a real person will read it.

Blocking is not working

Bedrot blocks apps using Apple's Screen Time system, and it needs three things before it can do anything. Open the Schedule tab and check all three. First, grant Screen Time access when Bedrot asks. Second, choose at least one app, category or website under Blocked at bedtime. Third, make sure the Blocking row says Active. If it says Off, tap Start bedtime schedule. Also check that the night you care about is switched on, since any night you turn off is a night Bedrot leaves alone.

My apps are still blocked after my alarm

That is the wake up guard, and it is off by default. If you turned it on, Bedrot keeps your blocked apps shielded for up to an hour past your wake time so the first thing you reach for is not a feed. You can change it or switch it off in the Schedule tab. Opening Bedrot always lifts the block immediately.

How snoozing works

Your first snooze each night is free and the night still counts as kept. A second snooze marks the night as missed, and Bedrot tells you that on the shield screen before you tap it. Turn on Strict Mode in the Schedule tab if you want no snooze at all.

I need a night off

Use Pause in the Schedule tab. Pause for tonight lifts by itself at your wake time, and pause until you turn it back on lasts until you say otherwise. Paused nights are not judged. Your streak neither grows nor breaks.

My nap alarm did not wake me

Bedrot chimes through silent mode and through Focus, which a normal notification cannot do. For that to work Bedrot needs permission to schedule alarms, which it asks for the first time you start a nap. If you denied it, you can grant it again in the iPhone Settings app under Bedrot. Force quitting Bedrot during a nap will also stop the alarm.

Freeze tokens

Every seven nights on time earns you a freeze token, up to three. Miss a night and a token is spent instead of your streak, and Bedrot tells you the next morning when one saved you. You can see how many you have in the Stats tab.

Dozer drops too fast or too slowly

Open Settings and change Time to 0 percent. It sets how long past your bedtime it takes Dozer to reach zero, anywhere from thirty minutes to three hours, and every stage in between scales to match.

Managing your subscription

Open Settings inside Bedrot and use Manage subscription to change or cancel your plan, or Restore purchases if you have reinstalled the app or switched to a new iPhone. You can also manage it in the iPhone Settings app under your Apple Account. Subscriptions are billed by Apple, and cancelling stops the next renewal while leaving your current period intact.

Your data

Bedrot collects nothing. Your schedule, your blocked app selection and your night history live only on your iPhone, and deleting the app removes all of it. Read the full policy at producertrackr.com/bedrot-privacy.

Still stuck

Email support@producertrackr.com. It helps if you tell us your iPhone model, your iOS version and what you expected to happen.

ProducerTrackr Labs